Florist Penge Cookie Policy

Understanding Cookies at Florist Penge

At Florist Penge, we aim to offer the best possible online shopping experience to our valued customers in Penge and surrounding areas. To achieve this, we utilise cookies — small data files that are downloaded to your device when you visit our website. Cookies serve various functions, from ensuring the smooth operation of our site to personalising your ordering process, making it easier and more enjoyable for you to select and purchase flowers from Florist Penge online.

What Are Cookies?

Cookies are tiny text files stored on your browser or device by websites you visit. They remember your preferences, recognise you on return visits, and facilitate your navigation and interactions on the website. Cookies are standard practice across most modern websites as they greatly improve user experience and ensure the proper functioning of essential site features.

Categories of Cookies We Use

To better serve Penge customers shopping for flowers online, Florist Penge uses several categories of cookies, each serving a specific purpose:

1. Essential Cookies

Essential cookies ensure that our website functions correctly and securely. They make core functionality—like adding products to your basket or proceeding to checkout—possible. Without these cookies, services like shopping cart management and secure account login would not be available. These cookies are always active, as they are required to provide the services requested by users.

2. Analytics Cookies

Analytics cookies help us understand how visitors interact with the Florist Penge website. By collecting and reporting information anonymously, these cookies allow us to measure and improve site performance. Insights such as which pages are most popular, how long customers spend browsing flowers, or which steps in the checkout process need improvement all stem from analytics cookies, enabling us to enhance both your experience and our product offerings.

3. Marketing Cookies

Marketing cookies are used to deliver relevant advertisements and offers to Penge customers both on and beyond our website. These cookies may be set by us or our trusted third-party partners. They help us tailor promotions and showcase flower arrangements that are most likely to interest you, based on your previous browsing behaviour. This ensures that our communications remain engaging and helpful.

Managing Your Cookie Preferences

We respect your right to privacy and give you control over which categories of cookies you wish to accept. When you first visit the Florist Penge website, you will be presented with the option to manage your cookie preferences. You can choose which types of cookies to accept (apart from essential cookies, which are necessary for basic site functionality).

You can also adjust your preferences at any time through your browser settings. Most web browsers allow you to review, modify, or block cookies via their settings or preferences menu. Please note, however, that disabling certain types of cookies may affect the performance and functionality of the Florist Penge website, and may limit your ordering options or shopping experience.

Why Cookies Are Important for Your Experience

Cookies enable us to create a personalised and efficient shopping journey for all our customers in Penge. From remembering your delivery preferences to showcasing your favourite flower arrangements, cookies make navigating and ordering from Florist Penge simpler and more intuitive. By using our website, you help us continually improve our services, ensuring that your online floral ordering experience is smooth, secure, and enjoyable.

Updates to This Cookie Policy

Florist Penge may review and update this Cookie Policy from time to time to reflect changes in our data practices or legal requirements. We recommend checking this policy periodically to stay informed about how we use cookies and how you can manage your preferences.